You can have as many users as you need. There is no extra charge. You can all work on the same program on different computers at the same time and in different locations.

There are no extra charges for anything except: Transaction fees for online online rental payments (see #16 below) and background checks using AOA Tenant Screening. Please refer to the prices within your AOA Member account or https://aoausa.com/tenant-screening/ for specific pricing for the products available within the AOA Tenant Screening program offered exclusively to AOA members.

AOA's Property Management Software provides a comprehensive and low cost service to screen your applicants using your AOA membership account. Prices for full credit reports start at only $8.50. With our most popular package (4-Star Credit Report), you will receive a full Experian or TransUnion credit report with a FICO Score and SSN Verified on Credit Data, DoubleWhammy Eviction Reports with Sex Offender, Terrorist search, and the 3-in-One Criminal Search, and America's Most Wanted search for only $14.95 per tenant. This is a great service because you get the reports instantly instead of having to wait for someone else to run it for you and then email you. If you have questions, please review the information about tenant screening on the AOA website. (link to: https://aoausa.com/tenant-screening/)

Yes! During purchase, your data is encrypted and protected by Paypal, our U.S-based payment processor, and verified by Verisign. The credit card information never touches our hands. When you're logged in and using AOA's Property Management Software, your data is also encrypted and secured. In both cases, the site uses 256-bit SSL technology, the same as banks and other secured websites, to ensure your data is not intercepted during transmission.

When you use our web-based software, your data is stored on secure, always-updated, backed-up daily enterprise-class servers in a state-of-the-art, highly-secure data center. Since we have dedicated servers it makes our program faster. We spared no expense to make our software fast and secure.

Yes. We have several options to export your data.

We need your billing information to reduce fraud and to verify you have a valid credit card should you upgrade, keep your account open, or order any paid products such as tenant screening or automatic rent collections. This will also prevent any interruption in service.

Absolutely! You can cancel your account whenever you'd like and your credit card will no longer be billed.

Billing occurs monthly based on the day of the month you sign up.

Yes. All you do is cancel your plan and then sign up for your new plan upgrade. None of your data will be lost in the process of upgrading your subscription.

AOA acquired Property Manager Cloud in 2020. AOA's Property Management Software has been providing solutions to property managers and landlords for over a decade in the US, Canada and worldwide. After a massive year-long overhaul, AOA's Property Management Software is proud to introduce you to the newest tool for AOA members. Our web-based application offers robust functionality, yet is flexible enough for those managing single units to those overseeing 500 units or greater. It is a great fit for apartments, condominiums, single family homes, and just about any type of rental property.

AOA's Property Management Software gives our users the tools to automate daily processes such as applications, maintenance requests, notices to tenants, accounting, and more. Save time and money while reducing your paper trail, while also having access to information anytime, anywhere. Set up secure, automatic debit with your residents for convenience and upload pictures, details, and estimates to track maintenance requests more efficiently. Users can run multiple background checks on prospective tenants to make quicker decisions and speed up the application process.

You will like AOA's Property Management Software because we offer a tenant portal, connecting management with their residents. This is where residents can create maintenance requests, pay rent, monitor balance and view history. The software also includes an owner portal where users have a real-time view of their properties in multiple locations and report generation capabilities.

AOA's Property Management Software is priced on a subscription basis, and you are free to cancel at any time. Since everything is stored securely in the cloud, it alleviates the need to buy additional hardware or invest in updates. For smaller to mid-sized property management companies in the market for a software package to maximize efficiency in the office, AOA's Property Management Software is a great asset.

Yes. Many of our customers have properties with Section 8 and government-type housing.

Yes, it will work with any type of property. We have customers with every type of property imaginable including a nursing home.

Yes. We have customers in every state of the U.S, most Provinces and Territories in Canada and many other countries. AOA's Property Management Software has different date formats to choose from for your area of the world. AOA's Property Management Software also has various currencies; you can ask for your currency to be added to the program, if it is not in the program.

Web-based software is software you use over the internet with a web browser. You don't have to install any CDs, download any software, or worry about upgrades. If you use online banking or web-based email program like Gmail then you’ve already used web-based software.

The program to includes a completely-integrated online rental payment platform. However, you could also insert a button into the Tenant Portal to use the payment provider of your choice.

Yes it will work on any type of computer, as long as you have internet access.

We don't have an App at this time because we have designed the software to fully work on any device or tablet. You are able to fully use it on your iPad or Smartphone.